Pre-orders are a very important part of the hobby industry today. Now that many hobby manufacturers are announcing products well in advance you may need to pre-order the products you want. Hobby companies rely on these pre-orders to determine their production requirements. They usually do not go into production until they receive the required amount of pre-orders from their distributors and dealers. Many of these products are released in limited quantities, especially the first run. Placing your pre-order with us will make sure you get your item as soon as it is available.
As a hobby dealer, Internet Hobbies is required to place our orders for new releases often months in advance. We are required to make a firm commitment to our suppliers so we can receive the merchandise upon release. When you place your pre-order for these products, we also require you to commit to us. We achieve this by charging your credit card or PayPal upfront. By doing this, we know you’ll want the item when it arrives.
When it comes to future merchandise, we have no control when these products are actually released. There are many reasons why an advance release may be delayed. Rest assured, if you have a pre-order for a future product, you will receive it as soon as it comes in.
Should I assume that everything is in stock at Internet Hobbies?
Like so many other online stores, we have adopted a “Just In Time” philosophy on order fulfillment. That means that once you place your order the clock starts running and we begin the process of getting your order out to you. Many times the merchandise to complete your order is sitting on our shelves but there are times when we need to procure the merchandise to fulfill your order from one of our suppliers.
We are a small company and it is unfair to compare us with Amazon, a company with thousands of employees.
Online stores that claim they have everything in stock sitting on a shelf waiting for your order are probably misleading you as there are over 250,000 items in the hobby industry and it would be impossible to carry all of them in stock. We all buy from the same suppliers and get the same wholesale prices. Having a large static inventory gathering dust is a burden to any e-commerce store and asks us to assume a huge cost of doing business that usually gets passed onto the customer in higher prices. Not having to bother with that problem allows us to offer you those great prices you've come expect.
We always strive to get a customer’s order fulfilled as quickly as possible but there are times when products become unavailable in the supply chain. This is when we can use our vast experience in the hobby business to go that extra effort to search that product through our many secondary sources. If we can’t find it doesn’t exist.